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Security Operations Center

24/7/365 Centralized Monitoring, Response and Investigations.

A Powerful Combination of People, Technology and Process

GMSC's state-of-the-art Security Operations Center uses video analytics technology to monitor your security. With over 300 combined years of law enforcement expertise on staff, it is our people together with our technologies and process, that allows for rapid response and investigations. Our internal Guard staff and our partnership with local law enforcement enable us to take action quickly and swiftly when an incident occurs.

Video Monitoring

  • Real time viewing of over 2,000 cameras
  • AI-based smart video analytics
  • Routine camera health checks and diagnostics
  • Integration with existing camera infrastructures

Situational Awareness

  • Real time, location-driven crime and police activity alerts
  • Social media aggregation for intelligence gathering
  • Live viewing of on site and open source CCTV cameras
  • Real time staff and guard notifications

Guard Optimization

  • Video tours to supplement guard tours
  • Live look-ins on guard staff for quality control
  • Guard force multiplier
  • Rapid resource deployment from centralized hub


  • Partner with federal and local law enforcement to assist investigations
  • Investigations for building and tenants
  • AI-based rapid review and research
  • Automated systems for tracking incidents, perimeter conditions and system malfunctions

Our Commitment to Your Safety

GMSC is committed to creating safe building environments where occupants can rest easy knowing the building is well-protected. A sense of physical safety is a basic human need. A sense of security at the office allows you to focus on your core business.
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Industries We Serve

Commercial Office

GMSC provides full service security to many of the most complex Class A and Trophy buildings in New York and Chicago.

Education & Institutional

Safety on school campuses is a number one concern in America. GMSC’s comprehensive threat analysis can help you assess weak points on campus.

Events & Conventions

GMSC provides physical security presence for events and conventions of all sizes.


From guards and concierge to access control, GMSC is expert in securing residential buildings.


Theft and vandalism can become a problem on a construction site. GMSC helps secure and protect your project.


Theft and robbery are an ongoing problem in retail. GMSC designs customized security programs to address the needs of its retail clients.

Service Excellence

Our multi-layered Center of Service Excellence is the backbone of our company that enables us to deliver first class services and develop long lasting business partnerships.

Quality Control

Our Quality Control allows us to regularly develop, test and maintain our programs and certifications to ensure the consistent delivery of quality services.

GMSC University

Our training and development, with over 100 courses, ensures our staff are engaged and well trained. As a result they stay longer, are better utilized and deliver the best service.

Customer Service

A robust infrastructure, a strong onsite presence and frequent communications are key elements that allow us to maintain first class service standards. Our staffing structure is multi-layered, with a single dedicated point of contact overseeing your account.

Sustainable Initiatives

GMSC is committed to sustainability throughout our operations. Providing safe work environments for our clients contributes to their well-being and allows them to operate more efficiently.

Specialty Services

GMSC offers a robust suite of specialty services to buildings and tenants. Our staff is certified and well trained.

Where We Operate

  • New York

    Eleven Penn Plaza, Suite 110
    New York, NY 10001
  • Chicago

    222 Merchandise Mart Plaza
    Chicago, IL 60654

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